We are strong believers in the quality of our products and its purpose.
We use a unique canvas coating that produces the highest quality images using UL Certified GREENGUARD GOLD Inks.
This means that our canvas will not fade, crack, or yellow and will last a lifetime.
In case of a faulty product, contact our customer service at support@thrivilion.com immediately, so we can take care of the issue accordingly.
To help fix this problem, it is very important to include ALL the following information when contacting our customer service:
- Your name
- Order number
- Product name
- Description of the fault
- Clear pictures of the faulty product and the package as well (especially if the package has arrived damaged).
All details will be thoroughly checked and reviewed with the corresponding department and our team will contact you as soon as possible with a proper response.