Our sole goal is that you will be motivated and inspired by our products.
If for any reason you feel unsatisfied with your received order, kindly contact us via our customer service at email@example.com.
If needed you will get a full refund as our Thrivilion Promise guarantee. Please note that in a case like that, the cost of the return shipping is on you.
In case of a faulty product, contact our customer service at firstname.lastname@example.org immediately, so we can take care of the issue accordingly.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original payment method, within 14 days.
Please note: Items that are returned more than 30 days after delivery, won't be offered a refund and/or exchange of any kind.